Anthelmintics offers several support support levels to suit your needs from SOHO to near enterprise level. We also offer intranet and web development from small “brochureware” sites to data driven e-commerce sites. Click here for more info on our web development services.

Support Level I Contact us for pricing

• Ping Monitoring.
• 24 Hour Response Time.
• Network Based IDS.
• Quarterly Scheduled Onsite Visit
• O/S updates and patches.
• Service Monitoring (FTP, SSH, HTTP, HTTPS, Terminal Services, etc….)
• Network Anti-virus and threat protection and monitoring.
• Centralized System Event Monitoring (Login Failed, File accesses, etc)
• Systems Administrative Service: 1 hour / month

Support Level II Contact us for pricing

• Ping Monitoring.
• Network Based IDS.
• 12 Hour Response Time.
• Monthly Scheduled Onsite Visit
• Penetration Testing Service – [1x / year]
• O/S updates and patches.
• Disaster recovery monitoring
• Network Anti-virus and threat protection and monitoring.
• Service Monitoring (FTP, SSH, HTTP, HTTPS, Terminal Services, etc….)
• Server System Monitoring (Drive Space, Processor usage, Server Load, etc….)
• Server Applications Support.
• On-Demand Vulnerability Assessments?
• Monthly Enterprise Reporting.
• Centralized System Event Monitoring. (Login Failed, File accesses, etc)/
• Personalized Extranet Access
• Dedicated Technicians
• Systems Administrative Service: 3 hours / month.

Support Level III Contact us for pricing

• Ping Monitoring.
• Network Anti-virus and threat protection and monitoring.
• Network Based IDS.
• 24/7/365 Support with 4 Hour Response Time.
• Monthly Scheduled Onsite Visit
• Penetration Testing Service – [1x / Quarter]
• Dedicated Support Engineers and Direct Support Escalations.
• Disaster recovery monitoring and reporting
• O/S updates and patches.
• O/S Hardening Services.
• Service Monitoring (FTP, SSH, HTTP, HTTPS, Terminal Services, etc….)
• Complete System Monitoring (Drive Space, Processor usage, Server Load, etc….)
• Process Monitoring (ColdFusion.exe, PGP.exe, ApacheGuard.sh, snort, etc….)
• Server Applications Support.
• On-Demand Vulnerability Assessments
• Monthly Enterprise Reporting.
• Centralized System Event Monitoring. (Login Failed, File accesses, Network connect, etc)
• Personalized Extranet Access
• Dedicated technicians
• Extended service hours*
• Systems Administrative Service: 5 hours / month

* For service levels I and II this is between the hours of 6:00pm and 8:00 am.
For service level III this is between the hours of 8:00 pm and 6:00 am